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You can contact us by filling out the form located at the bottom of the page, to make suggestions or for support. We usually respond within 8 or 12 hours of receiving your email. To keep the program as much bug free as possible, we provide free email support for all our products to all users including trial users, but give preference to our paying customers though.
We no longer offer a telephone number for customers. Sorry but we are an Internet only business and found when we offered a phone number that most calls were general enquiries that should be addressed to the software developers, which work in different countries of the world, but not to our agents so we have withdrawn it. We route all your email messages very promptly to the nearest available specialist so you questions will be answered almost immediately.
As for ordering, we offer a telephone-based ordering service you can use if you do not want to pay online. You will find the list of telephone numbers in different countries of the world on each product ordering page. When you order our software, the purchase agreement will be made between you and PayPro Global, Inc. that are located at the following addresses:
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PayPro Global, Inc.
250 The East Mall, Suite 1117
Toronto, Ontario M9B 6L3
Canada
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PAYPRO U.S. INC.
3635 Johnson Ave, Suite 6M
Bronx, 10463
USA
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PAYPRO EUROPE LIMITED
Berkley Square House, Berkley Square
London, W1J 6BD
United Kingdom
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If you have a problem using the program, please consider looking at the Frequently Asked Questions and Answers (FAQ) first:
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1st Security Agent FAQ - questions and answers related to 1st Security Agent
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Security Administrator FAQ - questions and answers related to Security Administrator
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Mail Bomber FAQ - questions and answers related to Mail Bomber
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Fast Mailer Pro FAQ - questions and answers related to Fast Mailer Pro
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Local SMTP Relay Server FAQ - questions and answers related to Local SMTP Relay Server
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Email Security FAQ - questions and answers related to Email Security
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1st Evidence Remover FAQ - questions and answers related to 1st Evidence Remover
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Public PC Desktop FAQ - questions and answers related to Public PC Desktop
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Sales Related FAQ - sales related questions and answers
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If you have not found an answer to your question in the help file of the program and in the FAQs above, please contact us. Do not ask the same questions that has already been described in the FAQs. Also, do not request the same information that is available in program's help file. Click on the link below to send us a message.
Click here to send us a message
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